The Best Restaurants Don’t Lack Demand.

They Lack a Commercial Engine.

portfolio

Compounding Growth

A single-site fine-dining brand scaled +43% year-on-year through system-led growth.
Growth produced by controlled systems, not campaigns or guesswork.
Prepaid demand

+52%

Google rating

4.1 4.4

Revenue

€1.26m €1.80m

Google rating

Wine +27% · Drinks +32%

+86% online revenue YoY

Pre-paid demand became predictable.
Google rating: 4.1 → 4.4

Structured feedback system.
Total revenue: €1.08m → €1.54m

No expansion. No discounting.
Wine +27% · Drinks +32%

Margin-led growth.
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The 4 Pillars

The Commercial Engine

Four control systems that govern how restaurants grow
Attribution & Commercial Control
Governs decision-making
Omnichannel Demand Orchestration
Controls how demand enters the business
Guided Conversion Architecture
Turns intent into commitment
Retention & Guest Value Expansion
Compounds profit between visits
Our Framework

From First Impression → Loyal Guest

The guest lifecycle is governed as one commercial system — not a series of campaigns.
Governed by Insight & Commercial Control
Discovery
BOOKING
EXPERIENCE
RETENTION
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COMBINED COMMERCIAL ECOSYSTEM

The tech stack that powers it all

Founder

Built by an operator.

Novus was built by Brian Hughes, a restaurant operator who scaled a fine-dining business from the ground up under real commercial pressure.

The systems behind Novus were developed inside a live operation.
Built for operators. Because it was built by one.
testimonials

A word from oUr partners

“We didn’t adopt this as a marketing tool. We adopted it as a commercial operating layer across our guest lifecycle. It now governs how revenue, experience, and retention are managed in one system.”
Jonathan K.
Hospitality Group Director
Why We Exist

Modern restaurants
win before the booking.

Demand is shaped, qualified, and committed long before a guest arrives.
Uncontrolled discovery creates volatility. Control creates margin.
FAQ

Frequently Asked Questions

Who is Novus a fit for?

Novus partners with operators ready to run growth as a system. Typically €1.5m+ restaurants with strong fundamentals.

Is this a long-term partnership?

Novus is a long-term commercial partner. The systems we build compound over time and are designed to become part of how the business operates, not a short-term initiative.

How selective is onboarding?

Highly selective — by design. Novus works with a small number of commercially ready partners to protect system integrity and outcomes. This discipline enables calm, controlled, compounding growth.

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